Your AI-Powered Customer Success Manager
Bridge automates the technical hurdles of post-sale implementation. Support your CSMs to handle complex issues without constant engineering intervention.
Trusted by customer success teams everywhere
Faster onboarding
Fewer escalations
Customer satisfaction
Time saved for CSMs
Features
Everything your CS team needs to scale
From sales handoff to long-term retention, Bridge handles the technical complexity so your team can focus on relationships.
Automated Handoffs
Seamlessly transition from sales to success with zero-friction handoffs. Bridge captures every detail so nothing falls through the cracks.
Technical Issue Resolution
AI-powered troubleshooting handles complex technical issues, routing solutions to CSMs without requiring engineering escalation.
Health Score Analytics
Real-time customer health monitoring with predictive analytics to identify at-risk accounts before churn happens.
Smart Playbooks
Dynamic, context-aware playbooks that adapt to each customer's unique implementation journey and technical requirements.
Continuous Sync
Keep your CRM, support tools, and documentation in perfect sync. Bridge ensures every team is working from the same page.
Integration Hub
Connect with Salesforce, HubSpot, Zendesk, Jira, and 50+ tools your team already uses. Set up in minutes, not weeks.
How It Works
From handoff to retention in four steps
A streamlined process that keeps your team focused and your customers successful.
Connect Your Stack
Integrate Bridge with your CRM, support tools, and product suite. Our guided setup gets you live in under 30 minutes.
Automate the Handoff
Bridge captures every sales interaction, technical requirement, and customer goal to create a complete implementation roadmap.
Resolve Issues Instantly
AI-driven troubleshooting identifies and resolves technical blockers, providing CSMs with clear, actionable solutions.
Retain & Grow
Monitor customer health, automate check-ins, and surface expansion opportunities to drive net revenue retention.
Testimonials
Loved by CS teams worldwide
"Bridge cut our onboarding time in half. Our CSMs can now focus on building relationships instead of fighting fires."
Sarah Chen
VP of Customer Success, DataFlow
"We reduced engineering escalations by 70% in the first quarter. Bridge handles the technical complexity our team couldn't before."
Marcus Rivera
Head of CS Operations, CloudSync
"The handoff automation alone is worth the investment. No more lost context between sales and success. Our NRR has never been higher."
Emily Park
Chief Customer Officer, ScaleUp
Pricing
Simple, transparent pricing
Start free for 14 days. No credit card required. Scale as your team grows.
Starter
For growing teams getting started with customer success automation.
- Up to 50 customer accounts
- Automated handoff workflows
- Basic health scoring
- Email support
- 3 integrations
Professional
For scaling teams that need advanced automation and analytics.
- Up to 500 customer accounts
- AI-powered issue resolution
- Advanced health analytics
- Priority support
- Unlimited integrations
- Custom playbooks
- Team collaboration tools
Enterprise
For large organizations with complex requirements and compliance needs.
- Unlimited customer accounts
- Dedicated success manager
- Custom AI model training
- SSO & advanced security
- SLA guarantees
- On-premise deployment
- Custom integrations
Ready to bridge the gap between sales and success?
Join hundreds of CS teams that have transformed their post-sale experience with Bridge.